Image of Outreach's Logo.together we ride
Celebrating 30 years of non-profit service to The Santa Clara County
FREQUENTLY ASKED QUESTIONS - JUMP START
Here are some of the frequently asked questions we receive regarding the Jump Start Program.
Q: What benefits does the Jump Start Program provide?
A: Vehicle repairs in order to provide a safe and reliable source of personal transportation.
A diagnostic evaluation is conducted on every vehicle by a trained technician that is used to determine any work to be performed. Diagnostic evaluations and repair work is performed by CSAA’s Car Care Plus at their facility in Santa Clara. Qualified Jump Start participants are eligible to use Guaranteed Ride Program transportation services while their vehicle is being inspected and/or repaired. Vehicle repairs may not exceed the value of the vehicle as defined by the Kelly Blue Book.
The determination of whether a vehicle is qualified to receive Jump Start services and what repairs are to be performed are made by CSAA Car Care Plus. Vehicles need not be running in order to qualify for consideration under this program.
 
Q: Who is eligible for Jump Start services?
A: Current qualified Santa Clara County CalWORKs participants in good standing and those former CalWORKs participants eligible to receive Post Aid Services. In order to qualify for services, applicants must provide proof of vehicle ownership, current registration with DMV, insurance and a valid California Driver’s license.
 
Q: What is the process for receiving services from Jump Start?
A: Interested CalWORKs participants must apply for the Jump Start Program through their CalWORKs Employment Technician. Once the approved client referral is received from CalWORKs staff, OUTREACH will forward the referral/application form to the program’s designated vehicle repair shop, CSAA’s Car Care Plus.
 
Q: How do I apply for Jump Start?
A: Contact you CalWORKs Eligibility Worker.
 
To obtain assistance from Jump Start please call:
(408) 436-2865, extension #223

OUTREACH has designed this site to be accessible to all users. If at any time you experience difficulties with the accessibility of this site, or would just like to give some feedback, feel free to contact the webmaster at admin@outreach1.org.