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Celebrating 35 years of non-profit service to The Santa Clara County
Senior OUTREACH provides benefits counseling (social security and other entitlement programs such as Medi-Cal or Medicaid), advocacy and other services (housing and food) to low-income older persons needing assistance getting through bureaucratic red-tape.

The Senior Transportation Program was established in 2005 in response to the need for transportation alternatives for the County's older adults. The Senior OUTREACH program prevents premature and unnecessary institutionalization of seniors, keeping at-risk seniors living independently and leading self-sufficient lives.
Who are at-risk seniors?
- Isolated, frail, at-risk seniors often find themselves alone. They are desperate but do not know how or where to get help and the support they need.
- Many have physical or mental disabilities.
- Many are older women over 85 years of age.
- Many have language and cultural barriers separating them from the rest of the community.
- Over 90% are low-income and must worry about every cent.
- Many worked their whole lives and now they may find themselves overwhelmed by just trying to find a way to keep a roof over their heads, decent food on the table, their utilities turned on, and a phone by the bedside in case of emergency.
- Without prompt and caring assistance, these at-risk seniors, due to health and economic problems, face premature institutionalization or even homelessness.
Seniors and disabled adults unsure of where to turn for help receive hands-on, personal assistance from our benefit counselors. Nearly 2,000 isolated seniors receive help filling out forms, applying for benefits, arranging for medical care or in-home help, or other services as needed to live independently. OUTREACH workers maintain offices around the county to increase access to isolated seniors, and go to their homes as needed.
OUTREACH’s Senior Outreach Case Management/Benefits Counseling Program provides older adults and disabled individuals with assistance in obtaining services and benefits that support their efforts to maintain their health and independence.

Senior Outreach Program staff assists lower income seniors with obtaining services and benefits (e.g., Medicare, SSI, HEAP, ULTS, Renters/Homeowners Assistance, IHSS, etc.) from public and private entities. Individualized assistance includes benefits assessments, translations, assistance obtaining and completing application forms and assembling eligibility documents, and providing advice and support during the application process. Senior Outreach Program services are provided in client homes and in location where seniors naturally congregate – nutrition programs, senior centers, senior housing projects, etc.

Senior Outreach Program staff also provides traditional case management services for those individuals who have been denied services by other local, case management programs.

2221 Oaland Rd., Suite 200
San Jose, CA 95131
(408) 678-8586
Monday thru Friday
8am to 5pm


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